About ClickHouse

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.

The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.

We’re on a mission to transform how companies use data. Come be a part of our journey!

Role Overview

We are currently growing our support team at ClickHouse, which provides excellent service to our customers around the world. We are seeking a Technical Support Engineer who is fluent in English to join our global Support Engineering team.

This is a customer-facing role involving interactions via chat, calls, Slack, and virtual meetings. You will handle a wide range of tasks including triaging support tickets, assisting with pre- and post-sales activities, supporting the user community, contributing to POCs, and improving support processes.

What You Will Be Doing

Support and guide users, customers, and prospects via cases, chat, Slack, community, and meetings
Develop solutions using ClickHouse Cloud and open-source for documentation, blogs, webinars, and training
Collaborate with Support, Engineering, Go-To-Market, and Product teams
Mentor and share knowledge with colleagues, users, and customers

Additional Responsibilities

Deliver excellent customer service as a first-line technical support engineer
Provide responses and guidance within SLAs via tickets, email, Slack, chat, and phone
Build strong relationships with colleagues, customers, and partners

Requirements

Strong technical knowledge in ClickHouse, SQL databases, OLAP, SaaS, or distributed systems
Experience in roles such as Support Engineer, DBA, SRE, Solutions Engineer, or Software Engineer
Ability to support a global 24x7 environment
Excellent English communication skills
Strong teamwork, problem-solving mindset, and adaptability
Self-driven, curious, and eager to learn

Bonus Points

Experience with ClickHouse
Experience with open-source technologies
Experience with Azure, GCP, or AWS
Experience with data pipelines (Kafka, Kinesis, Spark, RabbitMQ)

Compensation

For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations such as the San Francisco Bay Area and New York City Metro Area, premium ranges may apply.

Actual compensation may vary based on qualifications, experience, skills, and location.

For inquiries, contact: paytransparency@clickhouse.com

Perks

Flexible remote-friendly work environment (20+ countries)
Healthcare contributions
Stock options for employees
Flexible time off
$500 home office setup allowance
Company-wide gatherings and offsites

Culture - We All Shape It

As part of our first 500 employees, you will help shape our company culture.

Learn more about our values, blog, and updates via LinkedIn.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities and prohibits discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.